Effective from 01.03.2024 (last update)
The following terms and definitions, as used in these regulations, are understood as:
1. Regulations (hereafter referred to as 'Regulations') – establish the guidelines for using the Service and outline the terms for accessing the Website.
2. Website (hereafter referred to as 'Website') – the site hosted at ezamawianie.online.
3. Service (hereafter referred to as 'Service') – an electronic service provided under the conditions outlined in these Regulations.
4. Service Provider (hereafter referred to as 'Service Provider' or 'Administrator') – refers to ULTIMATE VALLEY LIMITED, company number 15906973, registered in Office 5991 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom, responsible for offering the Service.
5. User (hereafter referred to as 'User') – any individual interacting with the Service or any affiliated Website, in any manner.
6. Service Recipient (hereafter referred to as 'Recipient') – a User who has entered into an agreement for the Service with the Service Provider.
7. Agreement (hereafter referred to as 'Agreement') – the contract formalizing the Service between the Service Provider and the Customer, with the Regulations forming part of its terms.
8. Parties (hereafter referred to as 'Parties') – refers to both the Service Provider and the Service Recipient collectively.
9. URL Address (hereafter referred to as 'URL Address') – a method used to specify the type and location of resources necessary to access the Service.
1. These Regulations outline the terms for providing electronic services and the specific rules regarding the usage of the Website Services.
2. Any information displayed on the Service website or other related platforms promoting the Service should, if unclear, be viewed solely as an invitation for the User to propose entering into an Agreement with the Service Provider.
3. The Service is available to users aged 18 or older who possess full legal capacity.
4. By accessing the Website, the User acknowledges and agrees to comply with these Regulations.
5. By accessing the Website, the User confirms their awareness of and agreement with the Privacy Policy.
1. The Service Provider offers a paid service for delivering information related to Dog Training.
2. To initiate an Agreement for the provision of the Service, the User must submit an order form located on the ezamawianie.online and complete the necessary payment.
3. Once the payment has been confirmed by the payment operator, the User will receive an email containing a URL. By clicking the URL, the Recipient gains access to download the report. The email is sent to the address provided during the order process on the Website.
4. The URL provided to the Recipient is valid solely for downloading the report and will expire. The URL becomes inactive 48 hours after being sent to the user. Access to the Service is considered complete once the information necessary to access it has been delivered.
5. Access to the Service is granted after payment. The price is displayed on the payment page, and for online transfers, it is also shown during the transaction by the payment processor.
6. The Service price can be altered at any time. The Service Provider reserves the right to establish promotions affecting the price of access.
7. The User is required to pay the fee set by the Service Provider as compensation for the Service provided.
8. Prices are specified in a particular currency and include the taxes applicable in the country where the Service Provider is based. If additional taxes or fees are required based on the Customer's location (e.g., excise duty, VAT), the Customer will be responsible for paying them independently.
9. The Service Provider reserves the right to refuse the User's offer to form an Agreement without explanation.
10. The Service Provider will decline any offer made by users under the age of 18.
11. Users are expected to exercise caution and accuracy when purchasing the Service. Mistakes made during the ordering process that are the User's responsibility cannot form the basis for a complaint.
12. The User is responsible for providing a valid email address both on the Website and through the payment operator. If an invalid or misconfigured email address is provided, this cannot justify a complaint, refund, or compensation. The same applies if the User loses control over the email account used for ordering.
13. The Service is delivered in either .pdf or .txt file format.
1. Access to the Service is provided to a single Recipient, limited to one IP address and one email address.
2. The Recipient is strictly prohibited from sharing, transferring, reselling, or distributing the information provided by the Service to third parties, whether free of charge or for payment.
3. Should the Service Provider find that a User has violated the terms of these Regulations, especially points 1-2 (§6), the Service Provider can immediately terminate the User's access to the Website and the Service without notice or the option for compensation.
4. If the Service Provider identifies that a User's activities are placing excessive demand on the Service, leading to a degradation of Service quality, the Provider reserves the right to block the User's access to the Website and Service without prior notice or compensation.
5. If a Recipient loses, forgets, or otherwise misplaces the URL or other access details, the Service Provider is under no obligation to provide a replacement or reissue access. No compensation will be granted in such cases.
1. To utilize the Service, a properly configured computer with internet access is required.
2. For optimal use of all Service features, the user's software and hardware must meet the specific technical requirements listed below:
– Latest stable versions of browsers such as Mozilla Firefox, Internet Explorer, Opera, Google Chrome, or Apple Safari. Additionally, browsers must have cookies enabled, JavaScript turned on, and support for Adobe Flash Player 18 or later.
– Operating system – Microsoft Windows XP or newer, Apple OS X, with version 10 or later.
– Hardware requirements – hardware that meets at least the minimum specifications provided by the system and browser manufacturers; sound card, and either headphones or speakers.
– A mobile version of the Service is accessible on certain smartphones and tablet models.
3. The Service Provider takes no responsibility for any issues related to incorrect configuration of the User’s software or hardware or for any problems with the Customer's computer or internet connection that might affect use of the Service.
4. The User must have a working and active email account.
5. The User needs software capable of opening files with the extensions .pdf or .txt.
1. The Service Provider has made its best effort to ensure that the content and information provided within the Service are accurate; however, the Service Provider is not liable for any factual errors found within the provided content and information.
2. The Service Provider assumes no responsibility for:
a) Unauthorized individuals accessing the telephone or internet in order to use the Website or Service.
b) Damages suffered by the User or Service User as a result of using information obtained through the Website or Service.
c) Issues with the performance of the Website or Service due to events that could not have been foreseen or prevented by the Service Provider, with such events including, but not limited to, occurrences of force majeure.
d) Telecommunications, postal, or courier services relied upon by Users or Customers, including concerns about network availability, bandwidth, or other technical issues that may affect the Website or Services. The Service Provider is not liable for interruptions, distortions, or other technical limitations related to internet or telephone connectivity.
e) The User’s use of the Website or Service in a manner that violates these Regulations, or the User’s failure to read or properly interpret these Regulations.
3. The Service Provider is not responsible for errors occurring during the User’s use of the Service. The goal of the Service Provider is to minimize both technical and content-related errors.
4. The Service Provider does not guarantee the full accuracy of the content presented in the Service.
5. The Website and any related Services should not be considered as an official source of professional or scientific knowledge.
6. The Service Provider bears no legal, moral, or material responsibility for any misuse of the content provided through the Website or Service.
7. The Service Provider is not responsible for the consequences of decisions made by the User based on information provided through the Website or Services.
1. When a User places an order for digital content, they agree that the content will be made available immediately, effectively waiving the right to withdraw from the contract within 14 days without reason or cost after the content has been provided.
1. The Parties agree that the basis for submitting a complaint may only be the lack of compliance by the Service and the manner of its provision, with the terms of the Agreement set out in these Regulations.
2. The content of the complaint should contain: the name of the Service, login (if known), subject of the complaint, justification, as well as the Name, Surname and e-mail address of the Recipient submitting the complaint.
3. The complaint will be considered by the Service Provider within 14 days from its delivery. The response to the complaint is sent to the e-mail address indicated in the complaint.
4. The right of the Client to pursue claims arising from the Agreement through court proceedings is only admissible in the event of earlier use of the complaint procedure, under the pain of the Customer's liability for damages.
5. Circumstances that are associated only with the activities of entities for which the Service Provider is not responsible cannot be the basis of a complaint; in particular the fact:
a) failure to read the content of the Regulations by the Service User,
b) performance of the Service for a person other than the Service Recipient, in particular if the access to the Service was provided by the person for reasons attributable to the Customer,
c) improper functioning of the equipment, software or telecommunications connections on the part of the Customer.
6. The Service Provider shall not be liable for any damages resulting from the use, impossibility of using or malfunctioning of the Service and incorrect use of the Service by the Service Recipient, unless such damages result from the Service Provider's deliberate actions.
1. If any of the provisions of these Regulations is or will become invalid or ineffective for any reason, it shall not render the remaining provisions ineffective. The parties in such a case declare that their intention was to submit a declaration of will which, in the economic sense, best corresponds to their original intention, which should be understood as the conclusion of a payable Agreement for the provision of the Service.
2. The provisions of §9 paragraph 1 shall apply accordingly in a situation when during the performance of the Agreement a gap requiring supplementation arises.
3. The Service Provider reserves the right to terminate the use of the Website and block access to the Website to the User or the Service User who violates the provisions of these Regulations, applicable law or generally accepted moral norms, without giving a reason.
4. The Regulations of the Website and the Service can be found on the website ezamawianie.online
5. The Parties accept that in the event of a dispute, the provisions of these Regulations and those concluded between the parties to the Agreement shall apply in the first place, and the law applicable to the implementation of this Agreement is the law of the United Kingdom.
6. The court competent to examine the dispute between the Parties is the court competent for the place of residence of the defendant.
7. The service provider is: ULTIMATE VALLEY LIMITED, company number 15906973, registered in Office 5991 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom.
8. The place of conclusion of the Agreement is the City of London in Great Britain.
9. A change of place of headquarters or other contact details of the Service Provider does not change the terms of the Agreement and takes place retroactively ex tunc, without the need to change these Regulations separately.
10. Changing the Internet address of the website leading to the Service, in particular changing or adding a new Internet domain as the address leading to the Service does not change the terms of the Agreement and takes place retroactively ex tunc , without the need to change the Regulations separately.
11. A User who does not meet the conditions of these Regulations is obliged to leave the Website.
12. The Service Provider is not responsible for access to the content of the Website and the Service by unauthorized persons. Unauthorized use of the Website and the Service may not be the basis for complaints and/or claims from the Website User or the Service User.
13. The Website may terminate its activity and existence at any time without prior notice and without notification of the reason. After closing the Website, all Users who have in any way used any of the services available through the Website lose access to the Website and Services.
14. If the User does not understand or does not accept the Regulations, he is obliged to immediately leave the Website.
15. The applicable and binding version of the regulations is the English language version.
Please read this policy carefully. This is the Return and Refund Policy of ezamawianie.online .
1. We do not issue refunds for digital products and services once the order is confirmed and the product is sent or the service is delivered.
2. We recommend contacting us for assistance if you experience any issues receiving or downloading our producst or services.
(This form should be completed and returned only if you wish to withdraw from the contract)
– Recipient [enter the name of the individual or entity, full mailing address, and if applicable, add fax number and email address]
– I/We (*) hereby notify my/our (*) withdrawal from the contract regarding the sale of the following items (*), the contract for the supply of the following items (*), the contract for work involving the following items (*), or for the provision of the following service (*).
– Date of contract conclusion (*) / Date of receipt (*)
– Full name(s) of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if this form is submitted in paper format)
– Date
(*) Please delete as applicable.